Question 1

What is NovakOS?

Accepted Answer

Field-service software that connects scheduling, customers, jobs, field records, quotes, invoices, payments and technician time.

Question 2

Who is it for?

Accepted Answer

Trades and field-service companies, including HVAC, refrigeration, plumbing, electrical, construction and roofing.

Question 3

Is it available now?

Accepted Answer

Not for instant public sign-up. Canadian trades companies can request a consultation while the first production rollout is prepared.

Question 4

Can technicians use it in the field?

Accepted Answer

Yes. Techs can open work, view history, complete forms, add photos, track time, update status and capture signatures. Mobile and offline workflows remain in field testing.

Question 5

Can customers approve quotes and pay?

Accepted Answer

Yes. Customers can accept and sign quotes, receive invoices and pay by card through a secure Stripe-powered page.

Question 6

Does it track technician time?

Accepted Answer

Yes. NovakOS tracks job time, overtime, leave, adjustments and pay periods. It prepares payroll records but does not calculate or remit payroll taxes.

Question 7

What does it cost?

Accepted Answer

Public pricing is not approved yet. It will be billed in Canadian dollars as a company base plus active-user seats.

Question 8

Can I bring over existing data?

Accepted Answer

Structured customer and job data can be imported. The exact process depends on what your current system can export.

Question 9

Is each company’s data separated?

Accepted Answer

Yes. Database access rules isolate company records, while roles restrict sensitive areas such as payroll and billing.

Straight answers. No sales fog.